Managed Magento · Process
What an actively managed engagement actually looks like.
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Audit
We read the codebase before we touch it.
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Stabilization backlog
What needs fixing, in priority order, agreed with you.
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Cadence
Patching, monitoring, planned work: the rhythm.
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QBRs
Quarterly review with a real agenda.
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Annual roadmap
Where the store goes next year, on paper.
The QBR is not theater.
Agenda: what shipped, what’s at risk, upgrade horizon, spend vs plan, decisions needed. 45 minutes.
When we’ll tell you to spend less
If your backlog is empty and the store is stable, we’ll say so and recommend the smaller tier. Active management is a long game; we want it to work for everyone.